Strogen's Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 3,525 Reviews
daniel F.
rochester, new hampshire
"Technician was older, experienced. Confident."
edward K.
dover, new hampshire
"Came on time and preformed work delegently"
shirley F.
exeter, new hampshire
"Scott was knowledgeable, efficient and pleasant."
lindsay S.
hampton, new hampshire
"The installers were very professional and skilled. Made sure my new boiler was installed before the weekend. I am only frustrated that I did not receive a proper receipt as expected in order to file for the NH Rebate."
belinda W.
dover, new hampshire
john C.
dover, new hampshire
"It's very easy working with Strogen's. Everyone is courteous and professional."
scott D.
seabrook, new hampshire
"The unit is still beeping after paying over $320.... not sure I got the value out of this service at all"
karen W.
wakefield, new hampshire
"Good customer service. When you call they actually answer the phone."
susan B.
dover, new hampshire
"Technician is knowledgeable and expedient."
barbara B.
rochester, new hampshire
"Arrived 45 minutes prior to the quoted time frame. And left dirty filters and tracked dirt through my house"
jim S.
dover, new hampshire
"The tech was performing a routine service call. When he was complete- he never plugged back in the furnace sump pump.(unplugged for servicing) the water overflowed and in a few hours made a mess on the basement floor. Water had to be vacuumed up. A little more attention to detail would have been nice."
adam H.
dover, new hampshire
brad P.
rochester, new hampshire
marilyn B.
rochester, new hampshire
"Because they did a good job!"
wally H.
rochester, new hampshire
randy G.
dover, new hampshire
rick F.
rochester, new hampshire
"Very professional and quick to come out to view the problem."
brad A.
rochester, new hampshire
"fast, friendly, courteous service at a fair price."
david H.
eliot, maine
"COURTEOUS AND THOROUGH"
julie L.
middleton, new hampshire
"Derek was very professional maintaining a clean work environment and very helpful answering all my questions."
joel P.
dover, new hampshire
"Showed up on time. Knowledgeable and answered my questions."
robert gustafson G.
rochester, new hampshire
teresa T.
somersworth, new hampshire
"Mr. Tremblay (no relation) Was pleasantly efficient and informative. He followed Covid-19 procedures from entrance to exit."
mike S.
dover, new hampshire
george B.
somersworth, new hampshire
"on time. very professional"
nate R.
rochester, new hampshire
christiana D.
portsmouth, new hampshire
julie B.
nottingham, new hampshire
"Friendly, knowledgeable technician"
jason C.
barrington, new hampshire
"Service was prompt and successfully completed"
benjamin S.
alton bay, new hampshire
dale M.
rochester, new hampshire
"When I called around and most places did not have an appointment until a week out while my boiler was down, I called Strogens, the Female on the phone was very doen to earth, friendly, and what stuck out to me the most was: she said "Strogens is not going to let you go without heat tonight!" Also, the Technician Parker was at my house in less than an hour snd was "Exceptional!" He was super friendly, patient with my questions and didnt mind me "looking over his shoulder" hoping to learn a few things as he worked. He was very "clean" how he performed the work and efficient. We quickly learned that we enjoy the same type of music and it was nice to have "real" conversation!! Thank you Parker and Strogen's!!! I was really panicking having no heat late on a Friday afternoon. You guys deserve a great review for a job well done!!!"
sandra C.
lee, new hampshire
"SERVICE TECHNICIAN WAS GREAT! HOWEVER, WE ARE BUDGETED FOR ANNUAL SERVICING OF OUR HEATER AND AIR CONDITIONER. WE NEVER RECEIVED A NOVEMBER CALL TO SERVICE THE HEATER. HAVING IT DONE IN FEBRUARY IS UNACCEPTABLE!"
james B.
dover, new hampshire
don C.
dover, new hampshire
"Saw an expert at work and kept us informed when jibe was complete."
debra N.
dover, new hampshire
"Friendly and did great work."
mike T.
stratham, new hampshire
denise L.
dover, new hampshire
"easy to schedule, on time, knowledgeable, followed COVID19 mask, wore protective shoe coverings. Have recommended company to others Only suggestion is to break down the parts and labor when pricing out"
michael L.
dover, new hampshire
"they came within 234 hours"
penny R.
portsmouth, new hampshire
"Wayne was patient and curious about what the problem might be. The first time he came when he was there to change the blower motor he made sure before he opened the box that the blower motor was in fact in need of replacement before he opened the box of the new one so I wouldn't be charged if it didn't need replacing."
crystine M.
dover, new hampshire
joe B.
rochester, new hampshire
david C.
sanford, maine
"The guys did a great job"
mary S.
durham, new hampshire
"Punctual,polite"
william H.
dover, new hampshire
peter R.
wolfeboro, new hampshire
terrence M.
portsmouth, new hampshire
"I was given a no-cost solution to my problem."
stephen B.
barrington, new hampshire
"Quick response & quick diagnoses and repair of the problem."
paul T.
dover, new hampshire
"First Rep visit - great - fast, pleasant knowledgeable Second Rep - didn't know why he was there, didn't help and said he didn't like Aprilaire systems and is steam advocate..."
nancy D.
stratham, new hampshire
andrew S.
durham, new hampshire
"The technician was friendly, professional, and quick."
sheryl P.
rochester, new hampshire
"Bob helped me with adjusting the temp in the boiler but Also showed me how to do it myself"
howard S.
barrington, new hampshire
"On-time, pleasant and fixed our hard down furnace when it was 7 degrees outside"
monsie D.
rochester, new hampshire
barbara S.
exeter, new hampshire
"Mike is very knowledgeable and gets to the point. Doesnt make a big deal and very reassuring!"
paul Z.
lee, new hampshire
"James was prompt and efficient. There were no issues to contend with."
edward K.
dover, new hampshire
"Did a great job. Came on time,."
jim G.
lee, new hampshire
don C.
dover, new hampshire
"Technician was friendly and very professional"
kevin K.
melvin village, new hampshire
patricia K.
rochester, new hampshire
"professional, courteous, on time and extra care"
carole R.
dover, new hampshire
"Norman went above and beyond what you would expect from a service tech. Due to the storm we had a few days prior to my service I was unable to clean around the unit which is outside and a path to get to it. He shoveled a path to the unit and around it and proceeded to service it. I would have waited for better weather but he insisted on doing the job.....couldnt thank him enough..."
sue C.
wolfeboro, new hampshire
"They tried hard to solve my problem. Wouldnt do for them what it did for me. Its usually when very cold @ night. Not that cold during day time."
george G.
durham, new hampshire
"Always good service and Rick is very knowledgeable on my new Lenox HVAC installed 2019 and the iComfort 30 Thermostat. If I could I would always want to be serviced by Rick."
neal R.
dover, new hampshire
marlene O.
portsmouth, new hampshire
"I am baffled by the fact that the service man said he would only need a half hour to clean the unit and I was charged $337 without my consent. That means you are charging me $674 per hour for a furnace cleaning, which seems vey excessive. Also, I have been very busy working a demanding job that required me to work every day for 18 days straight, 10 to 12 hours per da and got behind on reading my email. I was unaware that an appointment had been scheduled, as I had not scheduled one. This appointment should have been confirmed before someone was sent here. Moreover, I have been sneezing non-stop since the repair man serviced the unit, This happened last time as well."
penelope V.
exeter, new hampshire
"The service man was friendly and seemed to be efficient... no problems at all."
richard D.
portsmouth, new hampshire
"Technician very efficient"
chris K.
portsmouth, new hampshire
"Overall good service. I wish the technicians would wear masks not just bandanas"
dawn L.
rochester, new hampshire
"The person was great and answered all our questions and gave us suggestions."
judd R.
eliot, maine
"on time, courteous, professional"
robert F.
rochester, new hampshire
"Technician was prompt, professional, and communicated well with me."
robert R.
freemont, new hampshire
jack O.
newington, new hampshire
"Fixed the problem quickly"
cheryl W.
dover, new hampshire
"Great service! I had forgotten about the appointment and they were able to come back later that afternoon!"
terri W.
north hampton, new hampshire
"Ted is great does a good job and communicates and follows up."
john H.
mirror lake, new hampshire
"Very professional."
john L.
fremont, new hampshire
"He was very knowledgeable, considerate and efficient"
richard C.
dover, new hampshire
"Unfortunately, the furnace worked for a few days without problems but failed today (29 Jan)."
robert M.
durham, new hampshire
highridge A.
dover, new hampshire
"Awesome work"
james G.
dover, new hampshire
raymond S.
dover, new hampshire
carol O.
alton, new hampshire
"The service man was exceptional and early."
diane M.
rochester, new hampshire
judith S.
farmington, new hampshire
julie W.
dover, new hampshire
"Service was completed as requested."
maria C.
dover, new hampshire
"problem successfully resolved in an efficient manner"
saint more church C.
durham, new hampshire
"On site technician was great, BUT we are awaiting quote/estimate for replacement. With one boiler completely shut down and the other at end of life, we are very anxious to move forward."
michele P.
strafford, new hampshire
caren K.
w newfield, maine
richard E.
rochester, new hampshire
rebecca G.
dover, new hampshire
"The service was great, but my heat is still not working correctly- Im still having the same issue."
lawrence B.
melvin village, new hampshire
dan A.
alton bay, new hampshire
"Very friendly and excellent work"
pat M.
rochester, new hampshire
"Damon took the time to explain the installation of the split system"
elizabeth D.
portsmouth, new hampshire
"13 days after a maintenance appointment, the heater failed and sent burning electric odor throughout my house which woke me at 4 a.m. on a cold morning. I had to call the fire department to check air quality. Technician who responded that day (Jan. 25) determined the capacitor was not fully functioning which should have been caught during the maintenance appointment 13 days earlier. The 1/25 call cost me $165 which I think should not have been billed because the problem was overlooked 13 days earlier during the maintenance appointment. I remain loyal to strogens nonetheless since I bought the heating system from you. Please consider a refund."
patricia M.
dover, new hampshire
"The technician had several calls before us and upon getting to our follow up call about an oil leak he fixed the problem quickly."
jason G.
strafford, new hampshire
ervin B.
rochester, new hampshire
"This was the 5th "call back" on the same issue. I probably shouldn't answered that question for a couple of weeks, until I can be sure the problem is fixed. James seemed very knowladgeable and took an entirely different approach when looking at the issue."
brendan K.
newmarket, new hampshire
"Good service and done right the first time"
mildred M.
berwick, new hampshire
"The technician figured out what was wrong and explained what it was"
frank G.
dover, new hampshire
donna K.
berwick, maine
"Loren was extremely knowledgeable and answered all my questions about what was wrong with my furnace. He completely respected my home. He arrived shortly after I called Strogens and completed the job promptly. He made sure the system was working before he left."
maureen R.
tuftonboro, new hampshire
stephen K.
rochester, new hampshire
"This is based on the third visit the last few weeks. Scott did a great job. I noticed I didn't get a survey for the previous two visits."
jody johnson J.
portsmouth, new hampshire
"Derek was very thorough. polite and appeared to be very knowledgeable with the service he was providing."
joan H.
portsmouth, new hampshire
"Tech was friendly, professional and got the job done in a reasonable amount of time."
mary L.
lebanon, maine
"The technician who came to clean the furnace was fine. The office was not. My first appt. the driver refused to drive down the driveway. The second, my appointment was not even scheduled. When I called the office, that conversation was disastrous with the office manager. When I asked with whom I could speak that was her supervisor, she told me to call the corporate office (not Mr. Strogen) and then told me I could leave my comments on Google. As I told Mr. Strogen, the last thing you want is an irate customer going on Google to voice their displeasure. Mr. Strogen did reached out and I'm thankful for his concern. Super disappointed in the office staff at the moment."
nancy A.
portsmouth, new hampshire
"on time, very polite, had mask and booties, answered all my many questions, solved the problem and on top of that mixed my garage door in 5 seconds."
paul B.
farmington, new hampshire
"Only was at my home for boiler installation quote."
nick I.
durham, new hampshire
elizabeth L.
durham, new hampshire
"Robert was very polite and professional and came within the time range provided. He also brought a filter as requested and turned on my humidifier which I had forgotten to switch on. He then told me that the furnace was operating well."
john B.
hampton, new hampshire
"Great Technician!"
eugene B.
barrington, new hampshire
"Technician was quick and efficient."
irene C.
lebanon, maine
"The tech was courteous, informative and did a good job servicing my furnace."
tris S.
rochester, new hampshire
"new filter with annual service expected."
cathleen B.
durham, new hampshire
"Norman came on time, and was efficient and courteous."
george G.
durham, new hampshire
"Scott the technician was very helpful to share his experience with the equipment and recommended ways to improve the system. Consultant Paul has not forwarded me a quote he committed to send four days ago."
karen P.
barrington, new hampshire
"Derek was very friendly and polite. It did turn out a little more expensive than I thought, but very happy with the service."
jennifer G.
rochester, new hampshire
"The technician arrived, saw our maintenance person who told him he had to go do our health screening and have his temp taken. He stated that that he wasn't going to be here long enough to do that and walked in. We are a school with a strict COVID protocol."
marlene F.
dover, new hampshire
stephanie K.
rochester, new hampshire
donna K.
berwick, maine
"The technician was very knowledgeable about my furnace and he explained all the questions I asked him. He was very courteous and he treated my house with respect."
phylis K.
sanbornville, new hampshire
"I think the total time was about two weeks back and forth with my furnace running for awhile and shutting off. Strogen did not fix the problem so I went with a recommendation for a different company. This was a recommendation from my son. I will still most likely have you working on my air conditioner in the spring. Phyllis Kaczynski"
bernhard M.
strafford, new hampshire
"Richard was fantastic. He is clearly quite expert in what he does and also communicates it quite well"
david M.
alton, new hampshire
"On-time, timely and clean"
nancy K.
dover, new hampshire
"The ^$#@ furnace is not working. It is as useless as a politician."
donald M.
wolfeboro, new hampshire
"He worked steadily and did a good job"
beth C.
durham, new hampshire
"Great service. Great Technician."
emery R.
wakefield, new hampshire
"Response to follow up problem"
david M.
dover, new hampshire
brooke G.
rochester, new hampshire
"Robert was extremely helpful to us and was very fast at arriving to our home. He was polite, showed us what was wrong, found the problem quickly and kept us informed with everything."
wendy M.
strafford, new hampshire
"Thorough and friendly service."
brian C.
dover, new hampshire
"Bobby was very professional and thorough"
bernie R.
dover, new hampshire
"Serviceman very professional. Carefully answered all my questions. Humidifier was leaking. Corrected problem and explained very thing very carefully"
vincent B.
portsmouth, new hampshire
"Tech arrived on time, completed work efficiently and provided me with feedback before leaving."
providencia P.
north hampton, new hampshire
terrence M.
portsmouth, new hampshire
"Scott identified the source of a problem we've had with our boiler for several years, and he fixed it."
stephen H.
kittery, maine
"new what he was talking about."
jeff B.
rochester, new hampshire
brian H.
rochester, new hampshire
"Bob was very helpful and pleasant"
tim B.
dover, new hampshire
jane C.
north hampton, new hampshire
"Ted was very informative about the reason why one section of our house was not heating properly."
gary M.
dover, new hampshire
mary G.
portsmouth, new hampshire
"I didnt receive feedback about the furnace such as current efficiency percent. I dont know what service was needed."
thomas P.
barrington, new hampshire
"I received a call back in a timely manner and Damon came to the house a few days later. He responded timely to emails and kept me apprised with the process and timeframes. The technicians worked quickly and did not leave a mess behind for me to clean up."
cynthia K.
farmington, new hampshire
"Needed help on Christmas Eve and you guys were able to make it happen"
dan/eileen B.
epping, new hampshire
"The tech was courteous and truthful"
kay L.
rochester, new hampshire
"very polite and pleasant.....answerd any and all questions ...came back the next day to check on installation..."
kathy P.
lebanon, maine
"Technician very professional. Wore mask and booties to protect my floors. Told me about promotion that saved me money."
sandra T.
greenland, new hampshire
"Problem solved"
james D.
dover, new hampshire
jeanne F.
portsmouth, new hampshire
"I am assuming that the service is as good as it has been in the past, but the technician never called me to say that they were on the way, so I never went to Portsmouth."
michael R.
dover, new hampshire
"You were there, you were available, and you got my heat back up and running that day. That plunger head valve that controlled zone 1 was very over priced, but I suppose that is what makes short term availability fix-it-now, possible - on top of the $139 surcharge."
jim L.
lee, new hampshire
"Derrick was great. He listened and was able to quickly diagnose the issue and fix it quickly"
bernie R.
dover, new hampshire
"Parker was very knowledgeable about our unique heating system and very thorough in servicing our account. In addition, he explained things very well and is an overall great person."
denise L.
dover, new hampshire
"Even though not able to determine what caused the issue he was able to complete and follow through on making sure everything was back up and running as it should be. Very thankful for this."
bob G.
dover, new hampshire
"The 1st attempt to repair my humidifier was unsuccessful. The tech repaired, charged me and left. I needed to call back a few days later to have someone else come by for the repair. Charged again!"
marsha G.
portsmouth, new hampshire
madeleine L.
durham, new hampshire
tom S.
rye, new hampshire
stephen J.
rochester, new hampshire
"Fast and polite"
jim S.
rye, new hampshire
"Ted did a professional job. He made sure my furnace was ready to go for the winter! Made much needed repair."
phylis K.
sanbornville, new hampshire
"quick response to my problem and the technician was knowledgeable about the furnace. I had called a heating company that was connected to my oil company and that person put on a new nozzle which worked for a few hours only. I am very happy with the Strogen technicians."
elena P.
lee, new hampshire
"The tech came when he said and fixed the problem! Very happy."
robert M.
alton, new hampshire
"Immediate response - fixed ignitor problem"
gerry C.
dover, new hampshire
"You arrived promptly and corrected the issue immediately. The service tech is very professional and helpful."
joan W.
wolfeboro, new hampshire
"He was very interested in my needs and helped me to understand how to best get the most efficiency out of my heating system. Some things that I was not aware of. He was courteous and friendly and a good representative of your company."
great C.
portsmouth, new hampshire
"I had 4 PMs this week at my business locations. The communication to me on what was done for my Portsmouth and Exeter locations was not as good as the communication/confidence I received from Norm who serviced my Seabrook and Epping locations. Norm called me and explained what he did versus Wayne. That was the difference between a 8 and a 10 rating. Also, had to call for my receipts for Portsmouth and Exeter. April was great and quick to send me my receipts. Thanks!"
richard R.
york harbour, maine
"System working"
ellisa A.
portsmouth, new hampshire
"Knowledgeable, efficient, on time,"
heather B.
dover, new hampshire
"The man who installed the motor to my furnace was pure kindness! He went out of his way after I waited several days unsure of when anyone would come stuck at home for hours and hours with no time frames provided and due to Im sure very busy times the windows of time chosen were unable to work. He went to get the correct motor after one that did not fit was ordered. Thank you so much for what you guys do!"
beverly E.
middleton, new hampshire
george M.
berwick, maine
"I don't think 2 people were necessary. I was quoted a very high price for the job. The estimate did not provide any break down of part's and labor. I thought that you were giving me a free estimate. I was quoted approximately the same price, without any one coming to the home."
patrick B.
northwood, new hampshire
"prompt service technician arrive in the time frame provided."
lisa R.
nottingham, new hampshire
"To date response to our concerns have been or are currently being addressed ."
matt H.
somersworth, new hampshire
"Came right out. Mix up with my call and wife thought repair. I wanted a quote to replace the furnace with either or natural gas and current oil. We have gas going down our road. Still need estimates"
wayne L.
rochester, new hampshire
"Derek arrived on-time and was very thorough."
denise C.
greenland, new hampshire
"He was good"
daniel F.
rochester, new hampshire
"He looked at the problem and knew exactly what to do. The day before, our Strogen tech fixed the problem but there was still no more heat in the bedroom. So we called back dn TEd came and all is well now."
gail D.
wolfeboro, new hampshire
"He was very professional, attentive and efficient."
sheila J.
dover, new hampshire
walter P.
exeter, new hampshire
"Tech seemed to know what he was doing."
george H.
union, new hampshire
"provided ontime service with updates on the service"
lawrence H.
portsmouth, new hampshire
"Aurbrey was prompt, friendly, took the time to happily answer my questions and did a thorough job tuning up my heating system"
mary beth H.
portsmouth, new hampshire
"Norm was friendly and efficient."
emmanuel ac C.
rochester, new hampshire
"Rescheduled 3 times due to lack of techs on the scheduled day, wasn't notified of the change until after the fact. On the days when techs were available they were there during the quoted time frame."
richard C.
rochester, new hampshire
"got here on time and was very thorough"
lew H.
portsmouth, new hampshire
joga S.
dover, new hampshire
"Lord is great"
penny R.
portsmouth, new hampshire
"the gentleman that came was that a gentleman. He came and solved the problem. What could be better."
stephen G.
durham, new hampshire
everett B.
exeter, new hampshire
terrence M.
portsmouth, new hampshire
"The provider was knowledgeable and helpful."
casey G.
rochester, new hampshire
michael H.
rye, new hampshire
daniel B.
portsmouth, new hampshire
"Prompt and professional"
marc B.
stratham, new hampshire
"Fair and honest"
bill P.
east wakefield, new hampshire
"A fellow came to my place to clean the furnace. He did not do a good job. Rick came out and corrected the problem that was created by the prior technician."
gayle D.
dover, new hampshire
"He was knowledgeable and efficient"
ervin B.
rochester, new hampshire
john M.
strafford, new hampshire
"Professional and respectful service guys."
john M.
strafford, new hampshire
"Good service, explained the problem, fixed it and double checked everything before leaving."
ed K.
farmington, new hampshire
"Tech arrived early and was very professional and thorough."
marcia L.
somersworth, new hampshire
"The tech was very professional & knowledgeable"
george G.
durham, new hampshire
"Helpful, polite, considerate, used COVID protocols"
james G.
durham, new hampshire
pamela B.
portsmouth, new hampshire
"Parker was very helpful"
randy P.
tuftonboro, new hampshire
"Your crew was great ,"
fernando G.
durham, new hampshire
"Problem detected and fixed rapidly and efficiently"
lyn H.
portsmouth, new hampshire
"Great response time"
margarita S.
dover, new hampshire
john S.
hampton, new hampshire
"They quickly and efficiently did the job in a timely fashion and left."
the masiello G.
dover, new hampshire
"Service person friendly and great to work with, however issue is not yet fixed."
edward R.
dover, new hampshire
"Customer service person was very responsive. Tech quickly identified problem and appears to have corrected problem."
teri P.
hampton, new hampshire
timothy E.
rochester, new hampshire
"Service tech was very polite very knowledgeable and made sure he cleaned up after himself"
derek C.
new burham, new hampshire
"There is more to do."
william M.
dover, new hampshire
"very satisfied with Ted the tech this time. Prior experience I thought was overly charged and apparently prior tech did not solve problem. A different tech Ted had to service furnace again. Thanks Ted was nice working with you."
monique M.
gonic, new hampshire
"Received call that he was on his way and would arrive by 8 am (and he did). He was courteous. O n all other service calls the technician has asked that I turn up thermostat that did not happen. Although, I always prepay I have always received a paper receipt. Is that not the case due to COVID. I have the email from payment."
jay B.
dover, new hampshire
"I can always count on Strogens for quality service."
dennis S.
dover, new hampshire
"Tech arrived early, was very competent and left a very clean area. He fully described the work done and any issues encountered. My system continues to run quite well."
paul B.
wolfeboro, new hampshire
"Very nice and knowledgeable."
lew H.
portsmouth, new hampshire
"Delayed response, because your answering service and your customer information system were both non-functional last weekend, which cropped your service technicians."
kristy F.
cape neddick, maine
"I learned about the product things I didn't know before"
mary hippern H.
somersworth, new hampshire
"He was very professional"
elizabeth C.
ossipee, new hampshire
"Did a very thorough job"
david S.
dover, new hampshire
william G.
rochester, new hampshire
"Answered all my questions. Was very informative."
kimberly R.
dover, new hampshire
jeff W.
rochester, new hampshire
"U didnt follow up with the next person to come right out for u didnt know how to fix the heat u guys forgot about us several phone calls we made nothing has happened 1/2 my house has no heat now for almost 2 weeks"
maria C.
dover, new hampshire
"Efficiency and professionalism"
bill M.
lee, new hampshire
"Polite and efficient"
paul M.
sanbornville, new hampshire
"Very friendly, explained the issues and the resolution procedure needed. He got he job done with little trouble shooting. Always satisfied that's why I keep calling. Once I had a idiot recommended from a local oil company, I called them and stated he will never come to my house again! Thank you for all the techs you've sent to my property."
lisa C.
rochester, new hampshire
"Wow - quick and efficient. Great service. Your best tech!"
james G.
new castle, new hampshire
"Nome was friendly, courteous and knowledgeable."
janet L.
dover, new hampshire
"Pleasant and courteous."
elaine N.
somersworth, new hampshire
"Very Professional Leaves area clean"
arthur B.
dover, new hampshire
"He went over options, and explained how the system works."
bill M.
portsmouth, new hampshire
"Bobby is one of the best from Strogeons that we've had at our home. And.... we've had plenty. I hope we can always have Bobby taking our service call. He's pleasant, NOT overtly frustrated with the challenge working with compactness of our system (unlike the previous technician), he his diagnostic mind is better than most and he can think outside of the 'box', looking at the big picture which was an ongoing problem, he double checked after he thought he was finished and discovered something else that needed to be done. Again, I hope he gets tagged to be our tech."
kevin M.
somersworth, new hampshire
alfred G.
south berwick, maine
"Ted was efficient and explained what he was doing, what he found & when complete left the area clean."
gail M.
new castle, new hampshire
"I always request Jim as he gives me great comfort with his expertise and thoroughness taking all the time he needs to complete the work. Plus the fact he's a really nice guy!"
damien F.
acton, maine
"Ted was fantastic all the way around. Truthful and transparent in his explanations."
nancy D.
dover, new hampshire
"Friendly and knowledgeable"
karen D.
portsmouth, new hampshire
"Bobby was nice, efficient, and really seemed knowledgeable about my furnace. And he wore shoe coverings! Nice guy!"
derek G.
lebanon, maine
peter R.
wolfeboro, new hampshire
"He seemed to know what he was doing with our Buderus boiler."
terry F.
durham, new hampshire
sue C.
wolfeboro, new hampshire
"Bobby did an excellent job checking everything out. Hes very polite & explained my problem so I could understand it."
robert U.
rye, new hampshire
tammy T.
berwick, maine
"Was early and figured out what was wrong quick"
jane M.
greenland, new hampshire
"on time, personable, informed about the system, explained things to me in a way I could understand, competent and professional"
john D.
barrington, new hampshire
"Took a long time to get someone over and the communication was not good."
amy O.
rochester, new hampshire
"Derek was very friendly, professional, and knowledgeable."
judy H.
rochester, new hampshire
"Rick was very helpful. The problem was fixed right away. Response time on Sunday was phenomenal. He did a little extra for us and provided us with important information."
joe W.
dover, new hampshire
judy K.
exeter, new hampshire
karen F.
barrington, new hampshire
rev edward K.
dover, new hampshire
"Seemed to be professonal and to know his trade"
robert P.
barrington, new hampshire
"technician seemed to be very knowledgeable about oil burners !"
david C.
wolfeboro, new hampshire
"Excellent technician. Thorough job. Bobby is a personable, polite young man. I would give him a 10 plus"
jean G.
west lebanon, maine
"He was fast and wore his mask which is a plus."
james T.
new durham, new hampshire
"Tech attitude and efficiency"
philip H.
dover, new hampshire
"He was professional and easy to talk with."
paul C.
somersworth, new hampshire
"Ted was very polite and friendly. He gave me 30 minutes notices as to when he would be arriving. He was very responsive to my one request which was to keep doors closed to keep my dog away from the stairs. When he was finished he told me in detail what he had done and subtracted a $20 coupon from my charges. Couldn't be happier."
robert P.
new durham, new hampshire
gail P.
brookfield, new hampshire
"As always professional and friendly service"
phillip B.
portsmouth, new hampshire
"He was up front on all angles. Presented all information we needed on the systems he offered. There was no pressure placed or forced on us to buy this or that system. We are fully satisfied on his conduct."
diane M.
portsmouth, new hampshire
"He did a very thorough job"
valerie bergeron B.
somersworth, new hampshire
"Bobby was very professional and thorough."
leslye B.
dover, new hampshire
"Bill was very good and knowledgeable"
scott S.
portsmouth, new hampshire
"Quick and timely response. Technician was very good and explained the issue clearly."
bob F.
farmington, new hampshire
"The tech called and said he was 10 min away showed up wearing booties and got right to work"
larry M.
hampton beach, new hampshire
"Very helpful"
dale H.
durham, new hampshire
"I called your Office two times (2) to say we had an emergency and would not be home until 2:30 or 3pm But Scott called my cell phone shortly after 1pm that he was at our home You need better communication Not my problem Then Scott arrived with an attitude like it was our problem we were not home until he checked his records"
lisa S.
portsmouth, new hampshire
"Very knowledgeable, respectful, and provides clarification of technical issues"
david D.
wakefield, new hampshire
"Service was excellent and then parts called and said gas valve was covered under 10 year warranty. Then I got a bill for partial cost of the valve - whats up with that."
sam C.
dover, new hampshire
"The service guy was great very knowledgeable and respectful"
carl C.
wolfeboro, new hampshire
"Service fine. Report summary never sent."
linda C.
portsmouth, new hampshire
"the technician was courteous, helpful and did a good job."
cheryl G.
east rochester, new hampshire
"Great job done, awesome tech as always, and great Company to do business with."
lisa S.
durham, new hampshire
"He was helpful"
ellen N.
dover, new hampshire
bill M.
madbury, new hampshire
"Derek was very polite, professional and clearly knew his trade."
robert C.
rochester, new hampshire
"The guy who did the work did great."
bruce B.
dover, new hampshire
"Quick service, solved problem"
chris K.
alton, new hampshire
"Technician is a very knowledgeable and concerned person. He is trustworthy and friendly. Does the job very effectively."
deborah N.
barrington, new hampshire
"The technician was prompt, courteous, and did a great job."
arnold H.
rochester, new hampshire
"The person was professional, knowledgeable and very nice as well as answering all our questions."
calvin D.
rochester, new hampshire
suzanne H.
somersworth, new hampshire
ellen P.
eliot, maine
"Polite quick only suggestion. Needs to put a protective coverage on floor. I had to wash floor afterwards. Wasnt thrilled with that"
sharon F.
north hampton, new hampshire
"Very through."
caleb A.
south berwick, maine
"Service is always fast, personable, and most importantly done right. Our boiler was on the outs when we bought our house. You've been servicing it for 6 years now and it's been chugging along much better ever since. Thank you for keeping us warm!"
donald D.
barrington, new hampshire
tim H.
dover, new hampshire
dennis S.
stratham, new hampshire
"Excellent service and knowledge"
john G.
dover, new hampshire
scott P.
rochester, new hampshire
mehgan B.
nottingham, new hampshire
"Paul wore his mask around his chin. He repeatedly kept saying the air ducts were in good shape. He just kept saying it. Finally I had to say sternly that I understood and to give me a quote for the repair/patching we discussed. I have yet to receive a quote."
geraldine R.
dover, new hampshire
"The problem was solved."
kristen Q.
barrington, new hampshire
"Rick and Strogen's administrative staff make appointments very easy and they are proactive when I drop the ball returning a call. Rick was clear about what he was going to do and what I could expect for a price on parts and his time. He did his work quickly and professionally, and communicated with me reliably. He followed up on what Ted did last week. I am grateful to them both as well as April and JJ in the office."
marcia L.
dover, new hampshire
"Loren was very professional. He asked if I had questions and was very happy to respond. He took the time to make certain that had the information that you needed He is an excellent ambassador for your company. Bravo!"
judy D.
kittery, maine
"Always on time... Parker is respectful of my home and he is very thorough in the work he does on my furnace and air conditioner.. He is GREAT!!"
bill A.
seabrook, new hampshire
stephanie D.
rollinsford, new hampshire
"Jim is awesome. To the point, but extremely helpful. This is his 2nd call to us. Ted came in between. We still don't have heat in our apartment building but his demeanor is excellent."
daniele O.
durham, new hampshire
james P.
dover, new hampshire
mary W.
dover, new hampshire
"On time, polite, thorough, social distanced and wore a mask!!!"
don S.
dover, new hampshire
raymond S.
dover, new hampshire
"The first tech. Completed the yearly checkup, but forgot to turnon the hot water. I had to call office to have another tech come out to get system turned on."
charles goyette G.
portsmouth, new hampshire
jeanne L.
alton, new hampshire
"Thorough Explained fixed"
erika H.
lee, new hampshire
rhonda C.
farmington, new hampshire
"As always Ted is thorough, kind and very respectful .He has cleaned my system many times and I am confident in his opinions."
martin D.
somersworth, new hampshire
"showed up on time and completed the service and left area clean"
sarah G.
newcastle, new hampshire
daniel S.
wakefield, new hampshire
"Rick was very helpful and fixed my water heater quickly."
nancy K.
dover, new hampshire
"Ted was great - knowledgeable and helpful."
edward M.
milton, new hampshire
"Did not include air purifier. Told to forget it."
douglas S.
rochester, new hampshire
arthur F.
dover, new hampshire
"Good as expected"
gary W.
rochester, new hampshire
"Norm figured out a way to make my furnace work better"
steven S.
rochester, new hampshire
"Answered all my questions and concerns"
john S.
hampton, new hampshire
"Everything. Everything went prompt and efficiently. They were all gentlemen. Last night we had a surprise strogens gentleman stop by because our washer did not work. He fixed it in a moment the circuit breaker was tripped and we were delighted. Wish I got his name so we could kudos to his manager. We were vert pleased with Strogens service."
lori S.
new durham, new hampshire
"reliable, timely, very qualified, very thorough"
frank O.
new durham, new hampshire
"professional work was done"
susan M.
gonic, new hampshire
"On time, professional"
michael M.
dover, new hampshire
"Pleasant, on time, knowledgeable service"
christopher J.
dover, new hampshire
"Answered questions; explained service"
don S.
wolfeboro, new hampshire
mike B.
rochester, new hampshire
"Technician is very knowledgeable and gets the job done with no issues. also explains what is he doing"
john R.
barrington, new hampshire
"Very promt emergency repair. An efficient and nice guy!"
michael W.
alton bay, new hampshire
"Professional Knowledgeable"
pae I.
somersworth, new hampshire
"Was able to get the hot water back quickly for my Tenants"
sally G.
new castle, new hampshire
"Technician arrived on time. Very polite and friendly. Did job quickly"
sandra D.
dover, new hampshire
david C.
wakefield, new hampshire
"Technician took time to explain what he found and needed to be done. Was prompt and neat"
lorraine K.
dover, new hampshire
"Friendly, prompt and wore his mask!"
robin G.
berwick, maine
"He was here very quickly and fixed the problem"
robert K.
lee, new hampshire
sherry S.
portsmouth, new hampshire
robert N.
mirror lake, new hampshire
"Paul was very helpful and Is knowledgeable about the air conditioning system that we are interested in. Our main concern is the price. A previous quote from Strogens was in the $11,500 range, Why such a big increase?"
rachel E.
dover, new hampshire
ernest B.
dover, new hampshire
gail D.
wolfeboro, new hampshire
"Friendly and efficient"
russ G.
melvin village, new hampshire
"The visit was improperly scheduled. It wasn't on your calendar but it was on mine. The tech showed up at 8:00 AM ( An hour early) because he was told to be here at 8:00."
keith T.
dover, new hampshire
"Asked the technician if he would please check the water heater pilot before leaving as I had issues twice before with it going out after cleaning. Had to go and light it myself."
william D.
durham, new hampshire
jane S.
portsmouth, new hampshire
"Professional, timely, neat."
reid C.
rochester, new hampshire
"Installed early and work does well by courteous professionals"
stacie D.
dover, new hampshire
"Everyone was polite, courteous, hard working and always happy to answer all our questions"
granite apts b-6 B.
dover, new hampshire
"Fast installation, unit wouldn't start but was a factory issue, not your issue"
glenn M.
new durham, new hampshire
susan K.
greenland, new hampshire
"Very unobtrusive"
debra N.
dover, new hampshire
doucet S.
newmarket, new hampshire
laura S.
lee, new hampshire
"Joe is professional, totally competent, and a pleasant person."
lindsay E.
new castle, new hampshire
"Scott was very professional in every respect."
dale H.
durham, new hampshire
"Rod arrived early Was courteous Cleaned up Left early A job well done only concern a black exhaust pipe was installed replacing a white pipe that matched the others!?"
sam C.
dover, new hampshire
"Quick response knowledgeable technician"
george C.
lebanon, maine
steven F.
rochester, new hampshire
"He was honest and recommended not servicing AC and Furnace at same visit so that I could have each cleaned just before the season to insure they each were fine after the respective off seasons. So we only did the furnace this visit."
alice L.
durham, new hampshire
larry B.
york, maine
maryann E.
berwick, maine
fred L.
farmington, new hampshire
"Bobby was on time, got right to work, left the work space spotless, knowledgable, amiable and professional."
mitchell L.
barrington, new hampshire
donna G.
exeter, new hampshire
"Competent, able to work alone, honest."
diana B.
rochester, new hampshire
"Not satisfied with the appointment set ups. Customer service reps mis-quoted the charges and also the 2 appointment dates and times. They got everything wrong! Tech who came to the house was wonderful"
marilyn B.
rochester, new hampshire
"The technician was good natured. Like that in people."
norm R.
wolfeboro, new hampshire
richard Z.
newfield, new hampshire
luann W.
rochester, new hampshire
"He was polite I I felt he knew what he was doing"
kevin A.
farmington, new hampshire
george D.
dover, new hampshire
"Personable, efficient, knowledgeable, informative."
warren H.
milton, new hampshire
priscilla R.
dover, new hampshire
"The technician followed my requests regarding covid 19 safety."
st.charles h H.
rochester, new hampshire
john T.
sanford, maine
"Lauren did a great job !! For the hour and a half he was here."
emily Y.
wakefield, new hampshire
"Came early and did a good job installing."
lawrence B.
melvin village, new hampshire
wolfeboro ctr C.
wolfeboro, new hampshire
paula R.
portsmouth, new hampshire
"Very personable, professional and thoughtful."
barbara L.
wolfeboro, new hampshire
"He came on time, was polite and set about his work."
steve J.
portsmouth, new hampshire
"Well done competent and polite"
deb B.
acton, maine
"Call to confirm the day before, call day of to say on the way, And excellent service- all great customer service- and love maintenance plan so I dont have to worry about calling you- and all of the above gives me faith that you will actually call when time for annual service"
prest