Heat Pump Repair in Rochester Backed by a 100% Satisfaction Guarantee*

Ignoring routine HVAC maintenance could be expensive. On average, an inefficient heat pump could eat up to 10 to 25 percent more energy, based on findings from the U.S. Department of Energy. Your heat pump may also be more likely to become damaged or fail prematurely.

Troubleshooting Your Heat Pump Issue

Heat pump not running right? See our list of common problems below.

• No Heat. Make sure your thermostat is set to “on” and “heat.” A circuit breaker may have flipped, but in some cases it’s because the thermostat itself doesn’t work with heat pumps.
• Insufficient heat. Poorly-maintained air filters, fan and coils could reduce airflow and even cause damage to system. Exchange the air filter each month, keep the coils and fan clean, and clear away yard debris that may have accumulated nearby. Your system could also be dealing with clogged ductwork, malfunctioning valves or weaker refrigeration flow.
• Cold air instead of heat. The air from your heat pump usually isn’t as warm as a conventional furnace. But if things still feel too cold, adjust the thermostat to emergency heat and at least 5 degrees higher than the inside temperature. If you get warm air, there might be something wrong with the outdoor unit. Cold air likely stems from a problem with the thermostat or air handler. The system might even have gone into defrost mode to try and stop it from freezing. If you see frost or ice sitting on the outdoor coil, the system could have a broken defroster timer or control module, or the refrigerant may be running low.
• Heat pump starts and stops often. Change your air filter and then monitor your thermostat, as it might have to be recalibrated or it requires new batteries. When it’s cold and the system keeps running, your thermostat could be set incorrectly. Additionally, some heat pumps may struggle to work efficiently around 25 to 30 degrees Fahrenheit.
• Rattling, grinding or squealing sounds. If you hear a rattling sound, you may need to tighten the cover panels. But if you’ve heard noises you’d describe as scraping, grinding, squeaking or squealing, shut the system off and contact Strogen's Service Experts. Those noises may point to a serious problem.

From big repairs to small fixes, Strogen's Service Experts is ready to assist you. Once we have your heat pump running again, think about enrolling in a routine maintenance membership plan. Annual service can help you minimize expensive repairs while also increasing your system’s energy efficiency.