So, without notice your A/C needs repair at your Rochester home and you’re not sure what to expect. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. Not to worry! Strogen's Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert air conditioning service technician needs to visit your home.
When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not just a thermostat settings error. The repairman will confirm the thermostat is set to cool and then lower the temperature to see if that will start up the air conditioning system. A faulty or improperly connected wire could be all that’s preventing you from having a comfortable home.
If there is still an issue, the technician may ask you to see the circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC.
The repairman will then likely ask to see the air conditioning equipment. Like a doctor, the repairman will begin their trial and error testing process. There are multiple things that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the repairman to inspect all the possible reasons starting from the most common issues to the least. The process could take anywhere from 5 to 60 minutes or more.
During the AC diagnosis, they will most likely check the air filter to make sure it’s not obstructed or in need of replacing. They will inspect your AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and check the wiring, electronics and safety controls.
Once the AC technician has diagnosed the issue, he or she should explain all your options to you. The conversation will usually start with the repairman explaining what the issue is, what part (if any) failed, how or why it failed, and what that part does for your air conditioning system operate}.
The technician will then go into your options, which will include replacing the part and correcting the problem, but could also include upgrading parts of the air conditioner, the A/C system itself, or your entire heating and AC system. In particular cases, it may make more sense to invest in a whole new heating and cooling system, specifically if the A/C system is past its prime, or prone to breaking down again and end up with you spending more on air conditioning repairs in the end. The repairman will explain how much time, effort, and cost it will take to fix the problem.
The repairman might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps stop an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your home.
Finally, they will explain the process for repairing the failed part or correcting the issue. If you decide that air conditioning repair is better for you than investing in an AC system upgrade, the repairman will order any parts necessary and set up your follow-up appointment to repair the A/C system. Or, if the part required is already available on their vehicle, they will go ahead and start the AC repair work with your approval.
Always know that throughout Rochester your system is in good hands with Strogen's Service Experts. Our repairmen are ACE-certified and have undergone extensive background checks so you can feel comfortable with the people we send into your home. If you ever have any questions about your air conditioning system or what to expect with your AC repair, give us a call 24/7 at 603-923-4570 and we’ll be happy to walk you through the process.
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