Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very annoying when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are things you can do to find the root of the problem and maybe even take care of the issue on your own. While elaborate repairs are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting ideas to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be very aggravating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are things you can do to find the cause of the problem and maybe even take care of the issue on your own. While complex problems are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before calling a professional HVAC business to diagnose and solve problems with your heat pump, there are several actions you can take to identify why your heat pump is stuck in heating or cooling mode:

• Check the thermostat settings: Confirm your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
• Look at the circuit breakers. Ensure the circuit breakers for the heat pump and the air handler/furnace are in the right position. At times, a tripped breaker can prevent the heat pump from functioning effectively. 
• Assess airflow and filters: Weak airflow caused by dirty filters, blocked vents or other obstructions can cause inefficient operation. Exchange dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
• Look over the outdoor unit: Check the outdoor unit and condenser for dust, dirt or vegetation that might be hindering airflow. Remove any clutter that might have an adverse impact on the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump problems can be simply solved by homeowners, sometimes it’s a good idea to contact a professional for support. For instance, if you have questions about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for quite a few different reasons that require technical expertise, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to get stuck in the wrong mode, it’s best to have it addressed by a knowledgeable professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting tips and your heat pump is still stuck in heat mode, ring one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the matter correctly and quickly make the appropriate repairs. We have years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in the U.S..

For reliable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.