No, not Bruce Wayne. We mean Mr. Bruce who assisted our friends Jamin and Ashley Mills from The Handmade Home. After investing in a 40 year old home, the Mills (logically) elected to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork assessed. Mr. Bruce, who you can see in the picture, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it fate?
He was totally amazing. He’s become our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills gang take pictures of him while he checked their home’s heating and air conditioning system. We think he’s loving every minute.
At Strogen's Service Experts, we provide a 100% satisfaction guarantee and were thrilled to hear that Bruce was living up to our word. The Mills wrote that Bruce was “like the calming father figure” and included that he is the “kind of man you call on for help and can absolutely trust.”
As we expect all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t sure they understood, the Mills said he carefully explained it again.
Just like the Mills, several homeowners have to make decisions that affect their heating and A/C systems, beyond which system to invest in, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of giving answers to their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more crucial, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to give answers that were all perfect and rainbows, he was sincere and explained that the decisions made when choosing which heating and cooling system to invest in for your home affects your indoor air quality and the health of your children (and their lungs!).
We are so proud of Bruce and him helping the Mills family with their recent air conditioning safety inspection and tune-up service. If you have an older system you want to upgrade, have questions about your indoor air quality, or are in need of a seasonal tune-up, call Strogen's Service Experts today and we’ll get you set up with one of our stellar technicians, just like Bruce!