10 Questions to Ask an HVAC Contractor

Selecting the ideal HVAC contractor to replace or service your home comfort system can be daunting. That selection is significant because the contractor you hire seriously impacts your HVAC system’s quality, durability and efficiency for years to come.

To help you make an informed decision, research different companies in your area that might be a good fit for the job. Once you narrow it down to a handful of candidates with adequate experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance should be the first question on the list. Hiring a licensed contractor ensures that they fulfill the state and local criteria for HVAC companies. Then, insurance shields you from liability in case of accidents during the course of the service call. A trustworthy HVAC contractor can show verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing a system that is too big or too small causes inefficient performance and could decrease the unit’s service life. A knowledgeable contractor can evaluate your home and decide the recommended heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and AC brands offer systems with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you find the most appropriate fit for your specifications. To get an idea of equipment quality and prices, consider asking for a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal quote. When a contractor provides an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you know more about where your money is going. Seek estimates from many HVAC contractors to help you compare prices and protect you from unanticipated costs.

Remember, extremely low estimates don’t always lead to the savings you think they will. You’ll likely end up with shoddy equipment and low-quality customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. Nevertheless, you should also question companies about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are crucial to maximize your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your heating and cooling company promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work calls for permits from local or state authorities. A respected contractor should handle this process on your behalf, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to understand how a contractor structures their payment schedule. Always ask if they have financing options or if they expect full payment upon completion.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will change based on the project's size and scope. Nevertheless, having a clear timeline is very important to minimize disruption to your day-to-day routine. Your contractor should supply a reasonable time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to improve energy efficiency through a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a less expensive heating and cooling system. The result is a more wallet-friendly up-front investment and reduced utility bills for years to come.

Contact Strogen's Service Experts for HVAC Contracting Services in Rochester

At Strogen's Service Experts we know that choosing the right HVAC contractor is a critical choice you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the crew at Strogen's Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and the assurance of a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to give us a call at 603-923-4570. Whenever you contact a Service Experts office like Strogen's Service Experts, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs.

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